We genuinely want to hear from you if you find any problems. Unlike many companies, we won’t assume you’re mistaken.
We understand its reassuring to hear a voice but using the online form you see here really is the best method to tell us your problem at first, as this will go directly to our Suffolk based technical staff to look into your issue immediately. We are happy to call you back if you would like, and may well do so anyway!
If you still wish to call us first however, please note that our office hours are between 8:30am to 5pm Mon-Fri – 01473 691888
If you try to call outside of these times, unfortunately there will be no response and no record of your call.